IT transformations and process reengineering projects are long, arduous and expensive endeavors that can yield dramatic operational improvement. But what happens when the dust clears? Does your organization manage its processes to maintain and extend excellence? Or does “To Be” process documentation go onto the electronic shelf until the next project.

Sustaining operational excellence isn’t about technology; it’s about culture. Your people need the tools and motivation to use processes as the backbone for learning, improving, sharing and managing ongoing performance. Register for this free briefing today.

“Knowledge is the currency of the new economy.” And yet essential, strategic, and expensive knowledge not documented and resides only in the minds of your employees. Voluntary turnover is on the rise and, more critically, highly experienced baby boomers are retiring in great numbers.

This free webinar will share how to turn knowledge into a sustainable asset that transforms both corporate culture and business performance.